Terms And Conditions & Privacy Policy

Last Updated 09/05/2018

The following Privacy Policy and Terms and Conditions governs the online information and data collection practices of mummaandhermonsters.com (“me” or “I”). Specifically, it outlines the types of information that I gather about you while you are using the mummaandhermonsters.com website (the “Site”) and the ways in which I use this information.

Your access to and use of the site ('Service') is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Please read these Policies carefully. By visiting and using the Site, you agree that your use of my Site, and any dispute over privacy, is governed by these policies Because the Web is a growing and evolving space, I may need to change my Privacy Policy and terms and conditions at some point in the future, in which case I’ll post the changes to the Policy on this website and update the Effective Date of the policy to reflect the date of the changes. I will endeavour to notify with 30 days notice of any changes made and the effective date. By continuing to use the Site after I post any such changes, you accept the Privacy Policy as modified.
I will never sell, barter, or rent your email address to any unauthorised third party.

How I Collect and Use Information: This Site only contacts individuals who specifically request that I do so or in the event that they have signed up to receive my free email communications. This Site collects personally identifying information from my users during online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters and name, email address to receive any freebies. All of this information is provided to me by you.

I also collect and store information that is generated automatically as you navigate online through the Site. For example, I may collect information about your computer’s connection to the Internet, which allows me, among other things, to improve the delivery of my web pages to you and to measure traffic on the Site. I also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help me deliver advertisements, identify how many unique users visit my site, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages. Details of how to disable cookies on your own web browser can be found in my Cookies policy.
The information that you give to me directly on the site (e.g. within comments on blog posts such as your name and email address) is never shared or added to any mailing lists.You may request to have your details removed from my website storage once your purchase is complete by emailing me at mummaahm@gmail.com
The Site also includes links to websites I recommend or work with on a collaborative basis and provides access to products and services offered by third parties, whose privacy policies I do not control. Some of the links I provide are “affiliate links.” This means if you click on the link and purchase the item connected to that link, I will receive an affiliate commission at no cost you. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting, or the provider of such products or services.
Be aware that I may occasionally release information about our visitors when the release is appropriate to comply with the law or to protect the rights, property or safety of users of the Site or the public.

How Do We Store Your Information as a Subscriber?
Your information is stored at the list server that delivers this Site’s newsletters (https://MailChimp.com). Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive this Site’s newsletters. I take steps to ensure that all Virtual Assistants I use to help me complete tasks are GDPR knowledgeable and compliant in their practices.
All of the newsletters or emails that are sent to you by this Site include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that I send you.

Virtual Assistant:
All information given to me by you will be kept confidential using systems like ‘lastpass’. Should you decide to give me, your virtual assistant, access to your business and/or personal accounts via email or another non secure way, you do so entirely at your own risk, and you are fully responsible for ensuring the security of your data. You will be solely responsible for any loss, liability or violations that might occur as a result of such access.

Your email and other confidential information will not be sold or rented to any third parties.
Your email will not be added to any mailing list unless you request it.

Other Terms and conditions relating to payments for virtual assistant hours can be found on the virtual assistant page on https://www.mummaandhermonsters.com/p/virtual-assistant.html

Payments/ What We Do Not Collect:
Our standard practices include using secure third-party payment processors for any online payments to us. For this reason, and for the benefit of your privacy and security, we do NOT collect any of the following information:

Credit card or debit card numbers, except for the last four digits of them, which may be collected by us to provide you with any refund, if available, to verify your status as an adult, and for transaction verification purposes.
Bank account information.
Social security numbers or tax identification numbers, except for tax purposes from our US affiliates who are providing these numbers to us so they can receive payments from us.

All payments should be made within 7 days of receipt of invoice (via PayPal) and must be paid in advance before any ‘clients work’ is started.
Refunds can be issued up to 7 days after payment is received, if you have cause for a refund please contact me at mummaahm@gmail.com
Your invoice information will be stored for at least a year for tax purposes so I can file a tax return to comply with UK Law.

Although it is highly unlikely, this policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.
In the event of a security breach on this website, I will notify you within 72 hours of becoming aware of the breach.
In the event of a security breach on any third party server which I use to store your information (such as https://mailchimp.com) I will notify you as soon as I can reasonably do so and I have been notified by the third party.

Contact Us:
If you have any questions or concerns regarding our privacy policy and Terms and conditions please feel free to email me at mummaahm@gmail.com